Return Policy
Last Revised: October 10, 2024
Your satisfaction is our priority. If you are not fully satisfied with your purchase, you can return items under the following conditions:
Return Eligibility
- Returns must be initiated within 30 days from the date of purchase.
- Items must be unused and in their original packaging.
- Certain products, such as customized items and hygiene products, may be exempt from return and will be indicated on the product page.
Return Procedure
To start a return, please reach out to us with your order details. Once your request is approved, we will provide you with the necessary instructions for returning the item.
Refund Timeline
After we receive your returned item, we will inspect it and notify you of the refund approval status. Approved refunds will be processed within 7-10 business days and credited to your original payment method.
Exchanges
If you receive a defective or damaged item, please contact us to arrange an exchange for the same product.
Non-Returnable Items
The following types of items are generally non-returnable:
- Customized products
- Perishable items
- Digital content